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-pioneering hospitality BPO

Traditional models of housekeeping management programs are being challenged. At one time, it was often the case that administrators were compelled by their training to directly oversee all areas of the program. Energies were exhausted on non-strategic facets exposing mission-critical operations, resulting in less than desired results. Todays management and administrative teams are being challenged by quality standards and economic conditions to redefine their approach.

The Operation of the Housekeeping Services to conform to norms by inputting high quality trained staffs, combined with standard, cleaning materials and equipments.

• Guaranteed annual cost

• Employee recruiting, hiring, initial training

• Ongoing employee training

• Guaranteed performance

• Consistent staffing levels

• Inventory management

• Proprietary cleaning systems

• Low administrative requirements

• Maintenance of the service equipments on a regular basis.

• Setting up predetermined rooms of high quality.

• Supervision of the activities at every stage by trained supervisors and the managerial staff, to effect spot corrections and future avoidance of errors.

In all the above activities, no efforts will be spared to maintain the reputation of the organization and also of the service provider and ensure maintenance of highest standards without loosing sight of the quality requirements and need for the cost effectiveness.

Housekeeping / Laundry Service highlights:

ASHL takes responsibility for the total upkeep and maintenance of the Hospital and to provide safe, pleasant and pollution free environment in the client organizations.

• Desk / Control room: Proper maintenance and operation of communication

• Floors/Lobby/Corridors/suites/administrative offices/back areas/outer areas: Proper Upkeep and cleanliness

• Linen: Issue of proper uniforms to the staff and linen as required

• Gardening: Maintenance of the total landscaping and all other horticultural activities.

• Pollution Control: Waste management and proper poll control as required

Quality Assurance:

With over 18 years of experience in the Hospitality services arena, we follow a thorough quality assurance methodology to ensure results. Our trained management team oversees each operation with a proprietary Quality Improvement System that monitors and assesses quality control, provides historical data and evaluates the progress of quality improvements and inspection schedules. In addition, we supplement routine quality inspections with perception interviews to understand how your constituents view the services we provide. Our feedback programs provide your on-site managers with the ability to take a proactive approach at your facility.

Contract:

This Contract is executed on a Basis and Procedure, which are beneficial and mutually Agreed Upon, by both Parties.

For more details contact Mr. Neelakantan at +91 98407 27280 or mail us info@sindoori.com

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Apollo Sindoori Hotels Limited, Anugraha, Old No.19 New No.41 Nungambakkam High Road, Nungambakkam, Chennai - 600 034.
Ph: +91 44 42141200 (5 LINES) Fax: +91 44 42159300 E-Mail: info@sindoori.com